To make our calling experience better, Google is rolling out a new feature in its Phone App that takes help from Google Assistant to hold the phone calls for us. I mean handling the call until the person on the next side is available to talk.
In a blog post, Google mentioned, In the United States, People spent over 10 million hours holding the phone call while calling businesses. They could be productive doing some other work in these 10 million hours, but they are helpless to hold calls due to lack of technology.
Seeing the same, Google creates a new feature in the Phone App via its Duplex Technology that asks Google Assistant to hold the phone for us. This new feature or we can say technology is so good that it can easily differ a recorded message and a real voice. It also recognizes the hold music. This one thing at its core makes it a super unique feature. Once it identifies someone on the other side is ready to talk, it notifies us via a sound, vibration, or prompt on the screen to return to the call.
While holding the phone call, Google Assistant takes the help of Google’s Natural Language processing to show the real-time captions of what is happening on the call.
Currently, Google says they are rolling it out first for Pixel 5 and Pixel 4a (5G) devices located in the United States, but it may become broadly available in the coming days.
Below I explained, how you can enable this feature in your phone if you own a Pixel 5 and Pixel 4a (5G) devices right now.
As I said, this is a Phone App feature; hence to avail it, you install the Google Phone App first. Below I pasted the link of Google Phone App for both the play stores. Now, once you complete installing the Phone App, open the settings and then, tap-hold for me, and from there on, you can turn it on and off. You can read more about how to use this feature in detail from here.